Octopus Card Octopus is the electronic ticketing system that makes travelling in Hong Kong simple and hassle-free. Each Octopus card contains a built-in microchip containing all your fare information. You can simply pass the ticket gates with a simple "touch & go" of your Octopus card. Four types of Octopus card are designed for adults, elderly, students and children. The versatile Octopus cards can be used on multiple modes of transport; MTR, Airport Express, KCR East Rail & Light Rail, buses, ferries etc, saving you the trouble of perparing for the coins. These cards can also be used on most public payphones, vending machines and photo booths in transport premises.For more details regarding the use of theOctopus card, please click here. For information on MTR fares, please use theMTR Journey Planneror our 24 hours Passenger Hotline at 2881 8888. | ||
1. | Simply touch the Octopus card on the Octopus Fare Deducting Processor at any entry or exit gate in the MTR station. (The Octopus card will also work if it is inside a wallet or handbag). |
2. | For the convenience of the passengers, the Octopus card can be used when it has a residual value of not less than -$35. Any negative value will be deducted the next time the card has value added to it. |
3. | Passengers are kindly requested to take good care of their Octopus cards and prevent them from being scratched, written on or bent. Keep them in protective pouches. Do not put them in wallets or bags next to coins, studs or zippers. |
4. | Do not put two Octopus cards on to the Fare Deducting Processor at the same time. |
5. | If the Octopus card is rejected at a gate, please wait until the passenger indication light stops flashing, then try again or approach any Customer Service Centre for assistance. |
6. | Do not place any electronic equipment such as a digital diary close to the Octopus reader. |
7. | When you sit down, make sure the Octopus card is not in your back pocket to avoid damaging the microchip inside. |
8. | Make sure you have positive value on your Octopus card before entering the MTR gate. |
To add value to an Octopus card :
Go to any Add Value Machine in an MTR station:
1. | Remove the Octopus card from the protective pouch and insert it into the Card Slot. |
2. | When the green light turns on, insert a HK$50 or HK$100 bank note into the Bank Note Slot and repeat this process until you have added as much value as you need. Alternatively, you may choose an add value amount on the screen by using the EPS service. |
3. | Finally, press the button to remove the Octopus card |
Free Airport Express Shuttle Bus Service
Scheduled shuttle bus leaves Hong Kong and Kowloon stations everyday. It takes Airport Express passengers to and from major hotels plus key transport interchanges.
From / To Hong Kong Station | ||
Service hours 06:20 - 23:10 (every 24 minutes) | Island Shangri-La >> Conrad International Hong Kong >> Pacific Place >> JW Marriott Hotel Hong Kong >> The Empire Hotel Hong Kong >>Renaissance Harbour View Hotel>> Hong Kong Convention and Exhibition Centre | |
Service hours 06:20 - 23:10 (every 24 minutes) | The Wharney Guang Dong Hotel Hong Kong >> Novotel Century Hong Kong Hotel >> The Excelsior, Hong Kong >> Regal Hongkong Hotel >> The Park Lane >> Luk Kwok Hotel |
To ensure that your journey gets off to a good start, a free In-town Check-in service is available for all major airlines at Hong Kong and Kowloon stations except:
With effective from 29 April 2003, passengers can check-in and collect their boarding passes from one day in advance to 90 minutes before take-off. (If you use the Octopus Card to ride on the Airport Express, fares are deducted when you check-in. But no more will be deducted when you board the train.) The following airlines allow check-in one day prior to departure:
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